The counselling sessions take place in the Willkommen-in-Arbeit-Büros (Welcome-to-Work-Offices) in Tempelhof and Lichtenberg, at the Volkshochschulen (adult education centers) and at various shelters and counselling institutions in different districts of Berlin.

It is possible to schedule an appointment in advance per telephone or email/WhatsApp or visit the Willkommen-in-Arbeit-Büro spontaneously during opening hours.